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Frequently Asked Questions - FAQs


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Q:Is a degree or certificate program online as effective as on campus? Q:Is a degree or certificate program online as effective as on campus?
A:

Yes! More than 3.2 million adult professionals are already pursuing degrees and for-credit certificates through online learning programs. The University Alliance is the largest facilitator of e-learning in the nation, having assisted in the registration of more than 450,000 enrollments to date. Florida Tech’s online undergraduate and graduate programs offer state-of-the-art study materials which are convenient for your individual educational and lifestyle needs.

Q:Can I complete all of the required course work online? Q:Can I complete all of the required course work online?
A:

Yes. All of the courses offered are available via the Internet. You will never have to step foot on campus — unless you wish to walk with your graduating class!

Q:When and how often do I have to be online for class? Q:When and how often do I have to be online for class?
A:

Florida Tech offers you the flexibility to complete assignments during a time that is convenient for you. Courses are designed to allow you to work at your own pace as long as you meet the deadlines specified by the professor. This level of flexibility allows you to fit school into your busy schedule.

Q:Will my actual diploma reflect that it was earned online? Q:Will my actual diploma reflect that it was earned online?
A:

No. There is no distinction made on the diploma or graduate certificate. Your degree or graduate certificate is awarded based on competency and successfully meeting academic requirements, not upon geographic location or residency.

Q:Will I be earning my degree or Mini MBA For-Credit Graduate Certificate from an accredited university? Q:Will I be earning my degree or Mini MBA For-Credit Graduate Certificate from an accredited university?
A:

Yes. Florida Institute of Technology is regionally accredited by the Commission on Colleges of the Southern Association of Colleges and Schools (1866 Southern Lane, Decatur, GA 30033-4097; (404) 679-4501) to award associate, baccalaureate, master’s, education specialist and doctoral degrees.

Q:Does Florida Tech faculty hold masters or doctoral degrees? Q:Does Florida Tech faculty hold masters or doctoral degrees?
A:

Yes. 90% of full-time faculty hold a PhD or highest degree appropriate for their field. Online faculty are skilled, practicing professionals and full-time faculty from Florida Tech’s Melbourne, Florida campus.

Q:How do I get my required course materials? Q:How do I get my required course materials?
A:

When you fill out your enrollment form, you can select which materials you would like to receive. You can select "full shipment" to include textbook(s), student guides, and case studies; "textbook(s) only;" "materials" to include student guides; or you can request ISBNs from your student services representative and purchase textbooks on your own. Your Florida Tech student services representative is available at all times to guide you through the enrollment process and to answer any questions you may have.

Q:Where can I review the textbooks and materials required for my course? Q:Where can I review the textbooks and materials required for my course?
A:

Students can review course textbooks and all required materials on this website. Click here to search for your books for the upcoming term.

Q:What will my grades be based on? Q:What will my grades be based on?
A:

Your grade will be based on assignments evaluated by faculty. These assignments may be in the form of papers, case studies, business plans and examinations. The evaluation process will be conducted in the same media formats in which the course is presented. It will not be necessary to travel to a testing location or make arrangements for private proctoring of any examinations.

Q:What if I need help with my course work? Q:What if I need help with my course work?
A:

You will have many academic support tools available to you. Your first and best resource is your professor. Other resources include your classmates and the online library. You will even have access to smarthinking.com for online tutoring.

Q:What if I need help choosing classes or understanding my degree plan? Q:What if I need help choosing classes or understanding my degree plan?
A:

As a Florida Tech student, you will be assigned an enrollment services representative. If you have a specific question about a course, you can contact your enrollment services representative by toll-free phone, fax, email or regular mail. You will be able to discuss your program progress and any questions you may have. Florida Tech provides you with a high level of personal service and support. Any non-academic or technical questions can be addressed by your student services representative and our technical support staff.

Q:If I earn my degree online, may I attend the graduation ceremony on campus? Q:If I earn my degree online, may I attend the graduation ceremony on campus?
A:

Yes. Florida Tech welcomes you to take part in graduation ceremonies on campus once you have completed your degree. In fact, you have an open invitation to visit Florida Tech’s main Melbourne campus anytime you wish. Feel free to contact your enrollment services representative for the specific details and dates of your graduation ceremony.

Q:How do I apply for admissions? Q:How do I apply for admissions?
A:

We want your application and enrollment process to be as smooth as possible. Simply select enroll now and fill out the form provided. An enrollment services representative will then contact you to begin the application process shortly.

Q:Is there an application fee? Q:Is there an application fee?
A:

No, Florida Tech does not charge an application fee.

Q:How do I get started? Q:How do I get started?
A:

From your first phone call or email to the University Alliance, you will be assigned an enrollment services representative who will guide and support you throughout your courses. Our enrollment services representatives are ready and willing to help you through every step you take toward earning your academic degree or Mini MBA and achieving your personal and professional goals. They are equipped to answer your questions, assist you in completing the application materials, guide you through the enrollment process, help with your selection of course materials and get you comfortably settled into your online undergraduate or graduate program.

Q:When can I enroll? Q:When can I enroll?
A:

You can enroll at any time and begin your studies six convenient times during the year. Call now before the enrollment deadline passes for the upcoming term.

Q:I am registered for my first class; does that mean I’m admitted? Q:I am registered for my first class; does that mean I’m admitted?
A:

No, registration and admission are two different things. Florida Tech allows students to register for up to two 8-week terms while completing the admissions process. To be officially admitted all documents and transcripts must be reviewed and approved. A formal letter of admission will be sent to your Florida Tech email account. Please note that individual situations vary and your enrollment services representative can confirm where you are at in the process.

Q:Will my credits from other schools transfer? Q:Will my credits from other schools transfer?
A:

Florida Tech will evaluate student transcripts during admissions to determine what credits can be transferred and applied to your Florida Tech degree program.

Q:Is there an online student orientation? Q:Is there an online student orientation?
A:

Yes, Panther Pass is the online student orientation. It is the key to completing all necessary processes for your successful transition to Florida Tech.

Q:When do I need to start the program? Q:When do I need to start the program?
A:

You can enroll at any time and begin your studies six convenient times during the year. Call now before the enrollment deadline passes for the upcoming term.

Q:What is accreditation? Q:What is accreditation?
A:

Accreditation means that an institution of higher education has met the criteria reflecting the qualities of a sound educational program, as delineated by the United States Department of Education.

Q:What kind of computer do I have to use? Q:What kind of computer do I have to use?
A:

Our courses and programs are available via the Internet 24 hours a day, 7 days a week and can be accessed using a web browser, a computer with a current Windows® or Mac operating system, and an Internet connection

Q:What are the minimum system requirements? Q:What are the minimum system requirements?
A:

Click here for more information.

Q:What should I do if I have a technical problem with my computer? Q:What should I do if I have a technical problem with my computer?
A:

Tech Support is available 24 hours a day, 7 days a week to answer technical questions about your computer or classroom at 1-800-742-1309.

Q:Is financial aid available? Q:Is financial aid available?
A:

Yes. Florida Tech accepts numerous financial aid programs for undergraduate and graduate degrees, including all government financial aid. For more information, click on undergraduate financial aid or graduate degree financial aid.

Q:Is military tuition assistance available? Q:Is military tuition assistance available?
A:

Yes. Florida Tech belongs to the Servicemembers Opportunities Colleges (SOC), which serves active-duty and reserve component members and their family members in all uniformed services. Undergraduate and graduate programs are approved by the U.S. Department of Veterans’ Affairs (VA). In addition, you may be eligible for military tuition assistance (TA). The education coordinator at your installation and your University Alliance program representative can answer your questions about your military educational benefits. Florida Tech is also a participant in the Army Continuing Education System or GoArmyEd.com. For more information, click on undergraduate military assistance or graduate military assistance.

Q:Can I pay for my courses with employer tuition assistance? Q:Can I pay for my courses with employer tuition assistance?
A:

Yes. Employer tuition assistance is accepted. Because Florida Tech is renowned and accredited, employers recognize their undergraduate and graduate programs and provide employee tuition reimbursement. Please direct questions regarding your employer's tuition assistance policy to your personnel or human resources director, or call your enrollment services representative.

Q:What should I do if I have a credit balance on my account? Q:What should I do if I have a credit balance on my account?
A:

Students with a credit balance not resulting from financial aid should contact their enrollment services representative for refund instructions. Students with a credit balance resulting from financial aid will automatically have the refund processed after the ninth business day of class and will no longer be required to request the refund. Any additional credit balances created after this period will be processed weekly. Please allow four (4) business days for processing and mailing after the date of the refund transaction. For more information and the full refund policy, please click here.

Q:I have a disability; how do I request special accommodations? Q:I have a disability; how do I request special accommodations?
A:

If you have a disability that requires a special accommodation in order to participate in an online course, you must identify yourself as a person with a disability and request an accommodation from the University. Please contact an enrollment services representative to initiate the identification process. Your enrollment services representative will provide further details about the process for receiving special accommodations from the University.

Q:Where can I find a list of the departmental contacts? Q:Where can I find a list of the departmental contacts?
A:

You can find alternate phone numbers and email addresses for your specific department at: http://online.fit.edu/students/departmental_contacts.php

Q:What is the Student Complaint Resolution Process? Q:What is the Student Complaint Resolution Process?
A:

Visit http://www.fit.edu/studenthandbook/ to view Florida Institute of Technology’s Student Complaint Resolution Process.

Q:Where can I find state-specific agency information to send student complaints/concerns? Q:Where can I find state-specific agency information to send student complaints/concerns?
A:

State agency contact information for student complaints/concerns:Click here to see a list of state agency contact information sorted by geographic location.