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CIS 2304 Survey of Software Systems


Course Description

Acquaints students with various software systems found in information technology. Students will identify software system roles along with their significant features, advantages, and disadvantages. The course requires preparation of a business report to evaluate the software contribution to a typical business enterprise.

Course Objectives

Upon completion of this course, students should be able to

  • Describe how businesses use information systems
  • Identify technical aspects of information systems
  • Define the concept of a database and evaluate technologies used to improve business performance and decision making
  • Describe the features of telecommunications networks and identify key networking technologies
  • Describe and evaluate the role of e-commerce, digital markets, and digital goods in consumer retailing and business to business transactions
  • Identify and describe the core problem-solving steps for developing and evaluating new information systems
  • Design and evaluate information security and control systems
  • Define and compare different types of decision support systems for managers

Week 1


Lecture: How Businesses Use Information Systems

Outcomes

  • Identify and describe the major features of a business that are important for understanding the role of information systems
  • Describe the information systems supporting the major business functions: sales and marketing, manufacturing and production, finance and accounting, and human resources
  • Evaluate the role played by systems serving the various levels of management in a business and their relationship to each other
  • Explain how enterprise applications and intranets promote business process integration and improve organizational performance
  • Assess the role of the information systems function in a business

Week 2


Module: Technical Aspects of Information Systems

Outcomes

  • Identify and describe the components of IT infrastructure
  • Identify and describe the major types of computer hardware, data storage, and input and output technology
  • Identify and describe the major types of computer software used in business
  • Assess contemporary hardware and software trends
  • Evaluate the principal issues in managing hardware and software technology

Week 3


Module: Databases

Outcomes

  • Define and describe the concept of a database
  • Evaluate tools and technologies for providing information from databases to improve business performance and decision making
  • Assess the role of data administration in the management of organizational data resources

Week 4


Lecture: Telecommunications

Outcomes

  • Describe the features of telecommunications networks and identify key networking technologies
  • Demonstrate how the Internet and Internet technology work and how they support communication and e-business
  • Identify and describe the principal technologies and standards for wireless networking, communication, and Internet access
  • Assess the business value of wireless technology and important wireless applications in business

Week 5


Lecture: E-Commerce

Outcomes

  • Describe the unique features of e-commerce, digital markets, and digital goods
  • Describe the various types of e-commerce and how e-commerce has changed consumer retailing and business-to-business transactions
  • Evaluate the role of m-commerce, digital markets, and digital goods
  • Compare the principal payment systems for electronic commerce

Week 6


Lecture: Information Systems Development

Outcomes

  • Identify and describe the core problem-solving steps for developing new information systems
  • Evaluate models for assessing the business value of information systems
  • Evaluate methodologies for building information systems

Week 7


Lecture: Information Systems Security

Outcomes

  • Analyze why information systems need special protection from destruction, error, and abuse
  • Assess the business value of security and control
  • Design an organizational framework for security and control
  • Evaluate the most important tools and technologies for safeguarding information resources

Week 8


Lecture: Decision Support Systems for Managers

Outcomes

  • Compare different types of decisions and describe the decision-making process
  • Define and describe the types of systems used for enterprise-wide knowledge management and demonstrate how they provide value for businesses
  • Define and describe the major types of knowledge work systems and demonstrate how they provide value for firms

The course description, objectives and learning outcomes are subject to change without notice based on enhancements made to the course.