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EMG 3331 Management of Human Resources


Course Description

This course covers the principles and systems related to the management and leadership of human resources. Includes legal and administrative law issues; health, safety, and security; selection and placement; job analysis; training and development; compensations and benefits; and job analysis systems.

Course Objectives

After completing this course, students will be able to

  • Explain interaction of the law with human resources management
  • Describe the use of job analysis, human resource planning, recruitment, and selection
  • Explain the role of performance and evaluation in the compensation function
  • Describe training and employee discipline, including dealing with the difficult employee
  • Explain the role of unions with emphasis on union history, laws, organizing, collective bargaining, and employee safety and health

Week 1


Module: Introduction to the Course and Course Requirements
Lecture: Course Introduction
Lecture: Changing Nature of Human Resource Management and Strategic Human Resource Planning

Outcomes

  • Define human resource management
  • Identify the human resource function
  • Identify external factors that affect human resource management
  • Explain roles of human resource management performance
  • Classify each human resources job title 
  • Describe the evolution of human resources
  • Explain human resource organization
  • Define ethics and model
  • Explain legislating
  • Explain code of ethics
  • Explain ethics training
  • Describe professionalism
  • Describe corporate social responsibility
  • Identify stakeholder analysis and social contract
  • Describe implementation of corporate social program

Week 2


Module: Workforce Diversity, Equal Employment Opportunity, Affirmative Action and Job Analysis, Strategic Planning, and Human Resources Planning
Lecture: Diversity, Equal Employment Opportunity, and Affirmative Action

Outcomes

  • Describe the projected future diverse workforce by the year 2050
  • Describe diversity and diversity management
  • Identify the major laws  affecting equal employment opportunity
  • Identify some major Supreme Court decisions that have had an impact on equal employment opportunity and affirmative action
  • Describe the Equal Employment Opportunity Commission
  • Explain the purpose of the Uniform Guidelines on Employee Selection Procedures
  • Describe disparate treatment and adverse impact
  • Describe the Uniform Guidelines related to sexual harassment, national origin, and religion
  • Explain affirmative action as required by presidential Executive Orders 11246 and 11375
  • Describe affirmative action programs
  • Describe strategic talent management
  • Explain why job analysis is a basic human resource tool and reasons for conducting job analysis
  • Describe the types of information required for job analysis and methods
  • Identify who conducts job analysis and describe the components of a job description
  • Explain O*NET as the Occupational Information Network, Standard Occupational Classification (SOC), job sculpting, timeliness of job analysis, job analysis for team members, and describe how job analysis helps satisfy various legal requirements

Week 3


Module: Recruitment and Selection
Lecture: Recruitment and Selection

Outcomes

  • Define recruitment and explain alternatives to recruitment
  • Explain the external environment of recruitment and describe how promotion policies influence recruitment
  • Describe the recruitment process
  • Describe internal recruitment methods
  • Identify external recruitment sources
  • Describe online recruitment methods and discuss the possibility of job search scams
  • Identify traditional external recruitment methods
  • Describe how recruitment methods and sources are tailored to each other
  • Explain the significance of employee selection
  • Identify environmental factors that affect the selection process
  • Describe the selection process and explain applicant tracking systems
  • Explain the importance of preliminary screenings
  • Describe reviewing applications and résumés
  • Describe sending résumés via the Internet
  • Explain the advantages and potential problems of using selection tests
  • Describe the characteristics of properly designed selection tests
  • Explain test validation approaches; describe types of employment tests, online assessment, the use of an assessment center, and unique forms of testing
  • Describe the various methods of interviewing, potential interviewing problems, and concluding the interview
  • Explain the use of pre-employment screening, including background investigations and references checks, automated reference checking, and negligent hiring
  • Describe the selection decision, the medical examination, notification of candidates, and candidate relationship management
  • Explain the metric for evaluating recruitment and selection effectiveness

Week 4


Module: Training and Development and Career Planning and Development
Lecture: Training and Development 

Outcomes

  • Define training and development
  • Explain factors influencing training and development
  • Describe the training and development process
  • Describe the various training and development methods
  • Describe training and development delivery systems
  • Describe management development, mentoring, and coaching
  • Define orientation and explain implementing training and development programs
  • Explain the metrics for evaluating training and development
  • Describe the Workforce Investment Act
  • Define organization development (OD) and techniques

Week 5


Module: Performance Management and Appraisal and Direct Financial Compensation
Lecture: Performance Appraisal and Compensation

Outcomes

  • Define performance management and describe the importance of performance management
  • Define performance appraisal and identify the uses of performance appraisal
  • Discuss the performance appraisal environmental factor
  • Describe the performance appraisal process
  • Identify the various performance criteria (standards) that can be established
  • Identify who may be responsible for performance appraisal and the performance period
  • Identify the various performance appraisal methods
  • List the problems that have been associated with performance appraisal
  • Explain the characteristics of an effective appraisal system
  • Describe the legal implications of performance appraisal
  • Explain how the appraisal interview should be conducted
  • Define compensation and describe the various forms of compensation
  • Define financial equality and explain the concept of equity in direct financial compensation
  • Identify the determinants of direct financial compensation
  • Describe the organization as a determinant of direct financial compensation
  • Describe the labor market as a determinant of direct financial compensation
  • Explain how the job is a determinant of direct financial compensation
  • Define job evaluation and describe the four traditional job evaluation methods
  • Describe job pricing
  • Identify factors related to the employee that are essential in determining direct financial compensation
  • Describe team-based pay, company-wide pay plans, professional employee compensation, sale representative compensation, and contingent worker compensation
  • Explain the various elements of executive compensation
  • Explain a golden parachute contract and the clawback contract provision

Week 6


Module: Marketing Internationally (Marketing Mix/Environmental Scans) and Managing the Supply Chain
Lecture: Indirect Financial Compensation Benefits and Nonfinancial Compensation

Outcomes

  • Define indirect financial compensation benefits
  • Describe mandated benefits
  • Explain the various discretionary benefits
  • Explain premium pay
  • Explain voluntary benefits
  • Describe customized benefits plans
  • Explain healthcare legislation
  • Describe the importance of communicating about the benefits package
  • Describe the components of nonfinancial compensation
  • Describe the job itself and the job environment as a nonfinancial compensation factor
  • Describe work-life balance

Week 7


Module: Safety and Health and Labor Unions and Collective Bargaining
Lecture: Safety and Health and Labor Unions and Collective Bargaining

Outcomes

  • Describe the nature and role of safety and health
  • Explain the role of the Occupational Safety and Health Administration
  • Describe the economic impact of safety and explain the focus of safety programs
  • Describe the consequences of repetitive stress injuries
  • Explain the purpose of ergonomics
  • Explain the effects of workplace and domestic violence on businesses
  • Describe the nature of stress and means of managing stress
  • Explain burnout
  • Describe the purpose of wellness programs
  • Describe the importance of physical fitness programs
  • Explain substance abuse, describe substance-abuse-free workplace, and describe how to implement a drug-testing program
  • Describe employee assistance programs
  • Describe the two-tier wage system
  • Describe union objectives and explain the reason why employees join unions
  • Describe organized labor’s strategies for a stronger movement and describe the basic structure of a union
  • Define collective bargaining and identify the steps that lead to forming a bargaining unit
  • Describe the collective bargaining process and explain collective bargaining issues
  • Describe preparation for negotiating the agreement and breakdowns in negotiations
  • Describe what is involved in reaching, ratifying, and administering the agreement
  • Describe the grievance procedure in a union environment
  • Explain recent and labor management legal trends and describe collective bargaining in the public sector
  • Explain union decertification
  • Describe the status of unions 

Week 8


Module: Internal Employee Relations and Global Human Resource Management
Lecture: Internal Employee Relations and Global Human Resource Management

Outcomes

  • Define internal employee relations
  • Explain the concept of employment at will
  • Explain discipline and disciplinary action
  • Describe the disciplinary action process, discuss the various approaches to disciplinary action, and describe the problems in the administration of disciplinary action
  • Describe terminations, explain termination of employees at various levels, and explain demotion as an alternative to termination
  • Describe downsizing and the use of ombudspersons and alternative dispute resolution
  • Describe transfer, promotions, resignations, and retirements as factors involved in internal employee relations
  • Describe the impact of global bribery in the international arena
  • Describe the evolution of global business and global strategic human resource management
  • Explain global staffing
  • Describe global human resource development
  • Explain global compensation
  • Describe global safety and health
  • Explain global employee and labor relations
  • Describe legal and political factors affecting global human resource management
  • Explain global EEO and sexual harassment

The course description, objectives and learning outcomes are subject to change without notice based on enhancements made to the course. December 2013