BUS 5450 Organizational Behavior

Lecture: Course Introduction

Outcomes

• Define organizational behavior (OB) in applied terms
• Describe the disciplines that have contributed to the field of OB
• Discuss the importance of understanding behavior in organizations
• Explain the time dimension model of measuring effectiveness
• Explain the relationship between quality and organizational effectiveness

Lecture: Dr. Roger Manley – Importance of Organizational Behavior

Lecture: Research in Organizational Behavior

Lecture: Library Overview

Lecture: Organizational Culture

Outcomes

• Define the terms organizational culture, socialization, and career
• Explain why it is too simplistic to assume that managers can state that they are creating a firm’s culture
• Describe the relationship between a society’s culture and organizational culture
• Explain why valuing diversity has become an important leadership requirement
• Identify specific practices and programs used by organizations to facilitate socialization

Lecture: Dean Niebhur – Experience in Organizational Behavior

Lecture: Thinking Critically About Organizational Behavior

Lecture: Personality and Perceptions

Outcomes

• Identify the major individual variables that influence work behavior
• Understand how diversity is influencing the workplace
• Explain what an attitude is and identify its three components
• Discuss the relationship between job satisfaction and performance
• Describe the major forces influencing personality
• Identify the Big Five personality dimensions
• Explain how primary emotions can be observed and determined.
• Discuss the potential problems one faces when using stereotypes to make judgments
• Describe the role that perception plays in organizing stimuli
• Explain why and where impression management tactics are used
• Discuss why emotional intelligence has potential for managerial use, but should be treated cautiously
• Describe how attribution can be used in evaluating individual and group performance

Lecture: Motivation

Lecture: Quality of Instruction and Research

Outcomes

• Describe three distinct components of motivation
• Define the key terms in expectancy theory
• Distinguish between inputs and outputs in equity theory
• Identify the key steps in goal setting
• Describe the concept of the psychological contract
• Describe the relationship between job design and quality of work life
• Identify key elements linking job design and performance
• Define the term job analysis
• Compare the job design concepts of range and depth
• Describe what is meant by perceived job content
• Identify the different types of job performance outcomes
• Compare job rotation and job enlargement
• Discuss approaches to job enrichment

Lecture: Performance Evaluation and Corrective Action

Lecture: Counterproductive Behavior

Outcomes

• Describe purposes of performance evaluation
• Explain why a 360-degree feedback program is considered more thorough
• Discuss reinforcement theory
• Compare intrinsic and extrinsic rewards
• Understand the role rewards play in turnover, absenteeism, performance, and commitment
• Explain why the management of misbehavior is an important responsibility that managers must address
• Describe some outcomes of misbehavior in terms of property, politics, and interpersonal relations
• Discuss why sexual harassment can be interpreted as a form of violence
• Identify why some consider the invasion of privacy to be a moral issue
• Discuss how an organization’s culture can impact what is referred to as the management of misbehavior norms

Lecture: Groups and Teams

Lecture: Conflict

Outcomes

• Identify the elements in the process of group formation and development
• Describe the stages of group formation
• Identify important characteristics of groups
• Discuss relevant criteria for group effectiveness
• Identify the characteristics that distinguish a group from a team
• Describe factors important to team success
• Explain the contemporary perspective on conflict
• Distinguish between function and dysfunctional conflict
• Discuss why intergroup conflict occurs
• Identify consequences of dysfunctional conflict
• Describe approaches to managing conflict through resolution
• Discuss how increased globalization has changed negotiating tactics
• Distinguish between win-win and win-lose negotiation

Lecture: Dr. Manley – Ron Jon Surf Shop Board Member

Lecture: Power

Lecture: Communication

Outcomes

• Distinguish between influence and power
• Identify power bases
• Describe structural power
• Discuss the concepts of powerlessness and empowerment
• Identify the contingencies that influence subunit power
• Explain what is meant by the term illusion of power
• Describe several frequently used influence tactics
• Discuss the criteria for determining ethical behavior
• Identify the considerations for using power effectively
• Explain the elements in communication
• Compare major directions of communication
• Describe the role played by interpersonal communication in organizations
• Discuss multicultural communication
• Identify significant barriers to effective communication
• Describe ways in which communication in organizations can be improved

Lecture: Virtual Team Leadership

Outcomes

• Contrast programmed with non-programmed decisions
• Identify steps in the decision making process
• Describe the conditions governing alternative outcome relationships
• Explain the role of behavioral influences on decision-making
• Compare individual and group decision-making
• Identify techniques for stimulating creativity
• Define the concept of leadership
• Discuss the trait approach to leadership
• Explain situational leadership approaches
• Identify substitutes for leadership