Course Description
Addresses policy and management issues surrounding information systems in today's enterprises: strategic use, organizational impact, project management, human resource issues and other topics germane to understanding management information systems.
Week 1
Lecture: Course Introduction
Lecture: What's New in Management Information Systems
Outcomes
- Define information systems and their impact on an organization
- Explain the concept of information systems and globalization
- Define business processes and relationships to information systems
- Know how enterprise applications, collaboration/communication systems, and intranets improve organizational performance
- Explain the differences among e-business, e-commerce, and e-government
Week 2
Lecture: Ethical and Social Issues in Information Systems
Outcomes
- Identify features of an organization in building and using information systems
- Understand Porter’s competitive forces model in competitive strategies using information systems
- Explain how value chain and value web models help organizations identify opportunities for strategic information system applications
- Explain how information systems help organizations use synergies, core competencies, and network-based strategies to achieve competitive advantage
- Identify ethical, social and political issues raised by information systems
- Explain why information systems technology and the Internet pose challenges for protecting individual privacy and intellectual property
Week 3
Lecture: Database Technology
Outcomes
- Explain an IT infrastructure and its components
- Discuss the stages and technology drivers of IT infrastructure evolution
- Identify current trends in computer hardware and software platforms
- Understand the challenges of managing IT infrastructure and management solutions
- Identify the benefits of using a database management system (DBMS) over traditional file systems
- List the major capabilities of a DBMS
- Discuss the principles of database design
- Recognize tools and technologies for accessing information to improve business performance and decision-making
- Communicate the importance of information policy, data administration, and data quality assurance in managing an organization's data
Week 4
Outcomes
- Identify the principal components of telecommunications networks and key networking technologies
- Discuss the main telecommunications transmission media and types of networks
- Identify Internet technologies and their support communication and e-business
- Identify principal technologies and standards for wireless networking, communication, and Internet access
- Explain why radio frequency identification (RFID) and wireless sensor networks are valuable for business
Week 5
Lecture: Achieving Operational Excellence and Customer Intimacy
Lecture: Interview: Privacy and Security Issues
Lecture: Privacy and Security Issues – A University Perspective
Outcomes
- Explain why information systems are vulnerable to destruction, error and abuse
- Identify the business value of security and control
- Identify components of an organizational framework for security and control
- Know tools and technologies for safeguarding information resources
- Understand how enterprise systems help businesses achieve operational excellence
- Explain how supply chain management systems coordinate planning, production and logistics with suppliers
- Explain how customer relationship management systems help firms achieve customer intimacy
Week 6
Lecture: E-Commerce Digital Markets and Digital Goods
Lecture: Interview: Collaborative Technology
Outcomes
- Identify the unique features of e-commerce, digital markets and digital goods
- Explain how Internet technology changed business models
- List the types of e-commerce
- Discuss how e-commerce changed consumer retailing and business-to-business transactions
- Explain the role of e-commerce in business
- Explain the role of knowledge management and knowledge management programs in business
- Identify types of systems used for enterprise-wide knowledge management.
- Discuss the major types of knowledge work systems
- Explain the business benefits of using intelligent techniques for knowledge management
Week 7
Lecture: Enhancing Decision-Making
Lecture: Interview: Building Information Systems
Outcomes
- Discuss how information systems support management decision making
- Explain how decision-support systems differ from management information systems
- Discuss how executive support systems help senior managers make better decisions
- Identify how building new systems produce organizational change
- Identify core activities in the systems development process
- Detail the principal methodologies for modeling and designing systems
- Explain new approaches for system-building in the digital firm era
Week 8
Outcomes
- Identify the major factors that are driving the internationalization of business
- Explain alternative strategies for developing global businesses
- Identify how information systems support different global business strategies
- Discuss the challenges and solutions posed by global information systems
- Identify technical issues when developing international information systems
The course description, objectives and learning outcomes are subject to change without notice based on enhancements made to the course. January 2012
