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BUS 5653 Information Management In Healthcare

Course Description

Addresses issues related to the management of information for healthcare practitioners and consumers. Provides insight, experience, and applications of information technology that improve the quality of healthcare communication and delivery, and facilitates healthcare research.

Week 1

Lecture: Course Introduction
Lecture: Healthcare System Overview


  • Define key terms
  • Describe the healthcare system
  • Describe the types of regulatory drivers in healthcare that require information from systems
  • Describe major types of technology used in health information management
  • Discuss the patient record as a source of health data and information
  • Discuss how technology has influenced the demand for electronic health records and a national health information infrastructure

Week 2

Lecture: Health Systems, Data Concepts, Electronic Systems
Lecture: Models for Health Information Exchange


  • Define key words
  • Identify public and private sector initiatives and organizations in health information technology (HIT) and health information exchange
  • Understand the role of HIT management in designing, developing, and implementing HIT and exchange policies, and processes across organizations and stakeholders
  • Understand the challenges in migrating HIT systems
  • Compare and contrast data, information, knowledge, and wisdom
  • Describe the major uses of health data and the importance of addressing the needs of each
  • Define the characteristics of quality data
  • Describe electronic health records in various settings
  • Explain functional requirements
  • Describe obstacles and strategies to overcome the adoption of HIT
  • Develop an understanding of transition management in implementing new technology

Week 3

Lecture: Classification, Coding, Standards, Tracking, and Storage


  • Define key works
  • Explain the difference between a classification, a nomenclature, and a vocabulary
  • Describe the value of clinical terminologies in relation to the electronic health record
  • List the primary purposes of the International Classification of Disease (ICD) and Current Procedural terminology (CPT)
  • Describe the purpose and applicability of the Logical Observation Identifiers Names and Codes (LOINC) system
  • Explain how the Unified Medical Language System (UMLS) supports clinical terminologies
  • Explain the value of data standards in healthcare
  • Identify the primary activities and the key organizations developing and using standards
  • Discuss the various numbering systems for health information
  • Describe how an automated record-tracking system can be developed and implemented
  • Explain how the statute of limitations pertains to record retention
  • Describe why the electronic storage of data is a prerequisite to the implementation of an electronic record system
  • Prepare strategies for planning and implementing solutions to information system problems

Week 4

Lecture: Databases, Life Cycle, and Implementation


  • Define key words
  • Compare and contrast open source and proprietary systems
  • Define and describe the overall scope of health information systems
  • Explain the fundamental concepts of database models
  • Explain how a wireless network communicates with the devices on the network
  • Characterize the difference between two-tier and three-tier architecture
  • Identify network protocols used on the Internet
  • Apply interface design principles to screen and other input devices
  • Describe the role of the interface engine
  • Discuss the purpose and applications of telemedicine
  • Explain authentication processes
  • Explain various techniques used to address security
  • Discuss the pros and cons of application service providers
  • Understand how data collected in health systems can be used for research
  • Discuss life cycle approaches
  • Apply techniques and tools, including hierarchy charts, data flow diagrams, data dictionaries, and entity-relationship diagrams, to perform information system analysis and design
  • Evaluate information system interfaces from satisfying and efficiency perspectives
  • Describe techniques used to evaluate information systems (benefits realization, break-even analysis, payback period, and discounted payback period)
  • Describe system implementation activities
  • Describe procurement process for information systems
  • Identify skills needed to bring an information system project to completion
  • Describe principles of collaboration needed for information system implementation and ongoing management
  • Recognize the critical importance of training and change management in information system implementation
  • Identify measureable metrics and organizational values addressed by information systems

Week 5

Lecture: Using Data for Research


  • Compare healthcare statistics, measures of central tendency and dispersion, and determine most appropriate use of healthcare statistics in health information management
  • Organize data generated by statistics into appropriate categories
  • Understand principles for data display
  • Determine tests of significance and relation to hypothesis testing
  • Explain steps for designing a research study
  • Understand how research relates to clinical care
  • Explain how epidemiologic research is used in health information management

Week 6

Lecture: Regulatory and Quality Issues


  • Define key words
  • Identify key societal and regulatory drivers for quality and safety
  • Identify stakeholders and objectives for performance improvement in quality and safety
  • Differentiate between structure, process, and outcomes for performance measurement
  • Describe processes for risk assessment and root cause analysis
  • Understand barriers to physician involvement in quality improvement
  • Describe various registries, purposes, and limitations
  • Describe how healthcare data is used for registry development, research, administrative, and consumer decision-making

Week 7

Lecture: Legal Issues


  • Define key words
  • Distinguish between confidential and non-confidential information and its management
  • Describe general legal principles governing access to confidential health information
  • Describe four components of negligence
  • Distinguish between properly executed consents and authorizations and incomplete or improper consents and authorizations
  • Identify resources for locating information on laws, rules, regulations, and standards related to health information
  • Discuss the external and internal challenges facing health information managers
  • Develop methods of recruiting, selecting, retaining, and terminating health information service personnel

Week 8

Lecture: Information Systems and Finance


  • Define key words
  • Define productivity, productivity standards, and a productive unit of work
  • Utilize systems analysis and design process to analyze and improve a system
  • Utilize project management processes to achieve an organizational goal
  • Explain the role of the health information professional in the budgeting process

The course description, objectives and learning outcomes are subject to change without notice based on enhancements made to the course. January 2012