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MGT 5014 Information Systems

Course Description

Information Systems (IS) are an integral part of modern organizations. Managers increasingly use information technology to provide products and services, create competitive advantage, and manage global corporations. Professional managers, regardless of their functional business role, must have a solid grounding in the fundamentals of IS and the organizational implications of the use of IS to perform their jobs effectively.

This course provides an introduction to information systems from an organizational and managerial perspective.

Course Objectives

Upon completion of this course, students should be able to

  • Explain the changing organizational environment, and the use of Information Technology (IT) to manage contemporary organizations
  • Discuss and understand the social and ethical issues surrounding the use of IT
  • Explain the technological foundations of IS, i.e., hardware, software and telecommunications
  • Explain the organizational context of IS, including decision making, and information processing concepts

Week 1

Lecture: Why IT? Reasons for Studying Information Technology


  • Define the change in industry fueled by IT
  • Understand Michael Porter’s Competitive Forces Model
  • Understand the seven ways IT is used to create strategic advantage

Week 2

Lecture: Hardware and Software


  • Understand the Information Systems Model and the significance of its elements
  • Use simple binary representation
  • Learn the major parts of a computer’s hardware and be able to discuss their function and relationship to each other
  • Learn the difference between Application Software and System Software
  • Understand the major parts of System Software
  • Understand the function of Multiprogramming and Multiprocessing

Week 3

Lecture: Database Management Systems


  • Understand the concept of flat files
  • Be able to discuss the driving forces surrounding Database Management Systems
  • Know the major database topologies: hierarchical, network, relational, multi-dimensional, plus their advantages and disadvantages

Week 4

Lecture: Telecommunications Concepts and Networking


  • Learn basic telecommunications terms and concepts
  • Understand the basic network topologies

Week 5

Lecture: Electronic Business and the Internet


  • Understand TCP/IP and its importance in modern business
  • Understand what the Internet is, and the basic elements fueling its growth
  • Learn about major application systems and their use in 21st Century business

Week 6

Lecture: Managing Knowledge and Enhancing Business Decisions


  • Recognize the differing needs for information at different management levels
  • Understand Decision Support Systems and their role in today’s enterprise
  • Understand Executive Information Systems and their use in modern business
  • Learn the concepts and limitations of Artificial Intelligence
  • Comprehend the current state of Robotics in business

Week 7

Lecture: Developing E-Business Solutions


  • Understand why software development projects fail
  • Learn and understand the System Development Lifecycle
  • Explain the ethical dilemma presented by the tension between business needs and personal privacy
  • Understand security issues including: Cyber Crime, Viruses, SPAM, and disaster recovery

Week 8

Course Summary

The course description, objectives and learning outcomes are subject to change without notice based on enhancements made to the course. May 2011