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MGT 5065 Supply Chain Management


Course Description

This course combines lectures, class discussions on assigned topics, and case analyses. Includes the role of SCM in the economy and organizations; customer service; SCM information systems; inventory management; managing materials flow and handling; transportation; warehousing; computerization and packaging issues; purchasing; global logistics; organizing for effective SCM; methods to control SCM performance; and implementing SCM strategy.

Course Objectives

Upon completion of this course, students should be able to

  • Discuss the goal of a supply chain and explain the impact of supply chain decisions on the success of a firm
  • Identify the three key supply chain decision phases and explain the significance of each one
  • Classify the supply chain macro processes in a firm
  • Develop an understanding of the role of supply chain management in a marketing-oriented society
  • Provide an opportunity for comprehensive analysis and discussion of key contemporary issues and problems in supply chain management
  • Develop an understanding of the characteristics of supply chain management systems elements and their interrelationships within individual companies, and develop conceptual and pragmatic insights into supply chain management and related areas

Week 1


Lecture: Introduction
Lecture: Understanding the Supply Chain
Lecture: Supply Chain Performance: Achieving Strategic Fit and Scope

Outcomes

  • Discuss the goal of a supply chain and explain the impact of supply chain decisions on the success of a firm
  • Identify the three key supply chain decision phases and explain the significance of each one
  • Describe the cycle and push/pull views of a supply chain
  • Classify the supply chain macro processes in a firm
  • Explain why achieving strategic fit is critical to a company’s overall success
  • Describe how a company achieves strategic fit between its supply chain strategy and its competitive strategy
  • Discuss the importance of expanding the scope of strategic fit across the supply chain
  • Describe the major obstacles that must be overcome to manage a supply chain successfully

Week 2


Lecture: Supply Chain Drivers and MEtrics
Lecture: Designing Distribution Networks and Applications to E-Business

Outcomes

  • Identify the major drivers of supply chain performance
  • Discuss the role of each driver in creating strategic fit between the supply chain strategy and the competitive strategy
  • Define the key metrics that track the performance of the supply chain in terms of each driver
  • Identify the key factors to be considered when designing a distribution network
  • Discuss the strengths and weaknesses of various distribution options
  • Examine how the Internet has affected the design of distribution networks in different industries

Week 3


Lecture: Network Design in the Supply Chain
Lecture: Designing Global Supply Chain Networks

Outcomes

  • Design the role of network design in a supply chain
  • Identify factors influencing supply chain network design decisions
  • Develop a framework for making network design decisions
  • Use optimization for facility location and capacity allocation decisions
  • Identify factors that need to be included in total landed cost when making global sourcing decisions
  • Define uncertainties that are particularly relevant when designing global supply chains
  • Explain different strategies that may be used to mitigate risk in a global supply chain
  • Explore the methodologies used to evaluate supply chain design decisions under uncertainty
  • Analyze global supply chain network design decisions in an uncertain environment

Week 4


Lecture: Demand Forecasting in a Supply Chain
Lecture: Aggregate Planning in the Supply Chain
Lecture: Sales and Operations Planning 

Outcomes

  • Examine the role of forecasting for both an enterprise and a supply chain
  • Identify the components of a demand forecast
  • Forecast demand in a supply chain given historical demand data using time series methodologies
  • Analyze demand forecasts to estimate forecast error
  • Identify the decisions that are best solved by aggregate planning
  • Understand the importance of aggregate planning as a supply chain activity
  • Describe the information needed to produce an aggregate plan
  • Explain the basic trade-offs to consider when creating an aggregate plan
  • Formulate and solve basic aggregate planning problems using Microsoft Excel

Week 5


Lecture: Managing Economies of Scale in the Supply Chain: Cycle Inventory
Lecture: Managing Uncertainty in the Supply Chain: Safety Inventory

Outcomes

  • Describe supply chain coordination, the bullwhip effect, and their impact on supply chain performance
  • Identify obstacles to coordination in a supply chain
  • Discuss managerial levers that help achieve coordination in a supply chain
  • Describe actions that facilitate the building of strategic partnerships and trust within a supply chain
  • Identify the different forms of CPFR possible in a supply chain
  • Balance the appropriate costs to choose the optimal amount of cycle inventory in a supply chain
  • State the impact of quantity discounts on lot size and cycle inventory
  • Devise appropriate discounting schemes for a supply chain
  • Examine the impact of trade promotions on lot size and cycle inventory
  • Identify managerial levers that reduce a lot size and cycle inventory in a supply chain without increasing cost
  • Discuss the role of safety inventory in a supply chain
  • Identify factors that influence the required level of safety inventory
  • Describe different measures of product availability
  • Utilize managerial levers available to lower safety inventory and improve product availability

Week 6


Lecture: Determining the Optimal Level of Product Availability
Lecture: Transportation in a Supply Chain

Outcomes

  • Identify the factors affecting the optimal level of product availability and evaluate the optimal cycle service level
  • Use managerial levers that improve supply chain profitability through optimal service levels
  • Examine the role of transportation in a supply chain
  • Evaluate the strengths and weaknesses of different modes of transportation
  • Discuss the role of infrastructure and policies in transportation
  • Compare the relative strengths and weaknesses of various transportation network design options
  • Identify trade-offs that shippers need to consider when designing a transportation network

Week 7


Lecture: Sourcing Decisions in a Supply Chain
Lecture: Pricing and Revenue Management in the Supply Chain

Outcomes

  • Examine the role of sourcing in a supply chain
  • Discuss factors that affect the decision to outsource a supply chain function
  • Identify dimensions of supplier performance that affect total cost
  • Structure successful auctions and negotiations
  • Describe the impact of risk sharing on supplier performance and information distortion
  • Categorize purchased products and services and identify the desired focus of procurement in each case
  • Examine the role of revenue management in a supply chain
  • Identify conditions under which revenue management tactics can be effective
  • Describe trade-offs that must be considered when making revenue management decisions

Week 8


Lecture: Information Technology in a Supply Chain
Lecture: Sustainability and the Supply Chain

Outcomes

  • Describe the importance of information and information technology in a supply chain
  • Explain how each supply chain driver uses information
  • Identify the major applications of supply chain information technology and the processes that they enable
  • Recognize the importance of sustainability in a supply chain
  • Discuss the challenge to sustainability posed by the tragedy of the commons
  • Describe key metrics that can be used to measure sustainability for a supply chain
  • Identify opportunities for improved sustainability in various supply chain drivers

The course description, objectives and learning outcomes are subject to change without notice based on enhancements made to the course.