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MGT 5152 Computer Systems Administration


Course Description

Covers a chief information officer's multiple roles in the management of computer-based resources, both centralized and networked data center operations with wide-area networks and local-area networks; computer-based systems development/maintenance/security.


Week 1


Lecture: Introduction and Course Overview
Lecture: Telecommunications

Outcomes

  • Describe telecommunications
  • Define basic elements of a telecommunications systems
  • Communicate the importance of telecommunications to business
  • Identify reasons for studying telecommunications
  • List common examples of telecommunications
  • Analyze the requirements for telecommunication systems
  • Describe circuits and their importance in telecommunications
  • Understand the history of telecommunications
Lecture: Networks

Outcomes

  • Explain how the earliest computer networks were built to extend existing computing facilities
  • Identify that networks were devised to allow multiple computers to access a shared peripheral device such as a printer or a disk
  • Discuss the main motivation for the first networks: to share large-scale computational power
  • Analyze the U.S. Department of Defense (DoD) Advanced Research Projects Agency (ARPA) and its concern about the lack of high-powered computers
  • Explain why many of the ARPA research projects needed access to the latest equipment
  • Understand why each research group wanted one of each new computer type
  • Communicate why it became obvious that the ARPA budget could not keep up with demand
  • Explain why ARPA decided to give each group one computer
  • Know why the ARPA network research turned out to be revolutionary

Week 2


Lecture: Signals, Media and Data Transmission

Outcomes

  • Describe how all computer communication involves encoding data in a form of energy and sending the energy across a transmission medium
  • Communicate why hardware devices attached to a computer perform the encoding and decoding of data programmers and why users do not need to know the details of data transmission
  • List the media that are used for transmission in modern network systems
  • Explain how data can be transferred across such media
  • Discuss how transmission forms the basis of data networks
  • Define propagation delay as the time required for signal to travel across media
  • Describe bandwidth as the maximum times per second the signal can change in data transmission
Lecture: Packets, Frames, Parity, Checksums and CRCs

Outcomes

  • Describe the concept of packets, a fundamental idea in network, and explain how a sender and receiver coordinate to transfer a packet
  • Define why packet technology was invented to provide fair access in a shared network
  • Understand how packets can be implemented in a character-oriented network using a simple frame format
  • Explain transmission errors
  • Discuss mechanisms that networks use to detect errors

Week 3


Lecture: Extending Networks (Repeaters, Bridges and Switches)

Outcomes

  • Discuss why engineers choose a combination of capacity, maximum delay, and distance achieved at a low cost when designing a network technology
  • Describe how the two most popular access mechanisms, CSMA/CD and token passing, each take time proportional to the size of the network
  • Explain how a LAN technology works with a fixed maximum cable length to ensure that delays do not become significant
  • Communicate how the way hardware is engineered causes another physical limitation
  • Define how a signal gradually becomes weaker as it travels along a copper wire
Lecture: Long-Distance and Local Loop Digital Connection Technologies

Outcomes

  • Describe why analog signals have problems in a long-distance environment: electrical signals degrade as they pass over copper wires and amplifiers are required to boost the signal
  • Discuss how digital communication avoids the problem of noise by encoding the original audio signal into digital form
  • Define how signal formats can be converted
  • Describe how an A-to-D converter takes an analog signal as input, samples the signal regularly, and computes a number that gives the current level of the signal at the time of the sample
  • Discuss how the facilities used for digitized voice differ from the systems used for data: voice systems use synchronous or clocked technology, while most data networks use asynchronous technology
  • Analyze why a synchronous network consists of a system designed to move data at a precise rate

Week 4


Exam


Week 5


Lecture: Wide Area Networks (WANs), Routing and Shortest Paths

Outcomes

  • Consider how basic technologies can be used to build a network that spans a large area
  • Describe the basic components used to build a packet switching system that can span a large area
  • Explain the fundamental concept of routing and show how routing is used in such network
  • Communicate that the key issue that separates WAN technologies from LAN technologies is scalability, and a WAN must be able to grow as needed to connect many sites
  • Describe why a technology is not classified as a WAN unless it can deliver reasonable performance for large size networks
Lecture: Network Properties

Outcomes

  • Describe LAN technologies that comprise the most common form of private network
  • Define how to form a private WAN, and why a corporation must lease connections between its sites from public carriers
  • Discuss how a public network is analogous to a telephone system
  • Discuss why a feature of a public network is universal communication
  • Explain why a public network that is available to many subscribers in many locations is more attractive than one that only serves a small geographic area
  • Communicate why the term “public” refers to availability of the service, not to the data transferred

Week 6


Lecture: Protocols and Protocol Layering

Outcomes

  • Describe the OSI’s seven layers that are critical to understanding protocols and protocol layering
  • Discuss why the TCP/IP model has become the de facto standard for the Internet
  • Explain why each module only communicates with the module for the next highest layer and the module for the next lowest
Lecture: Network Security

Outcomes

  • Define what a secure network is in terms of your company
  • Describe the complexity of security policies, specifically because they involve human behavior as well as computer and network facilities
  • Explain why a security policy cannot be defined unless an organization understands the value of its information
  • Describe that the issue of responsibility for information has two aspects: accountability and authorization
  • Define accountability and its reference to how an audit trail is kept

Week 7


Lecture: Network Management

Outcomes

  • Describe strategic network management and why it is key to competitive business and optimizing the total cost of ownership for the business
  • Discuss why network topologies present managers alternatives dependent on the situation
  • Define network sustainment and why supporting the “logistics tail” of the network is the most important part of network management
  • Describe how network management software allows a manager to interrogate devices such as host computers, routers, switches, and bridges to determine their status and to obtain statistics about the networks to which they attach
  • Define how software also allows a manager to control such devices by changing routes and configuring network interfaces
Lecture: Network Project Management

Outcomes

  • Define project and project management, and differentiate between project and process management
  • Describe the causes of failed information systems and technology projects
  • Explain the basic competencies required of project managers
  • Describe the basic functions of project management
  • Analyze the role of project management software as it relates to project management tools
  • Describe eight activities in project management

Week 8


Exam

The course description, objectives and learning outcomes are subject to change without notice based on enhancements made to the course. November 2011